服务条款
Last Updated: 12/05/2026
✨ TL;DR (The Short Version)
Note: This summary is for your convenience. The full legal terms below govern our relationship.
- →Play nice: Don't use our services for illegal activities, spam, or resource abuse. We enforce fair use.
- →Payments: Subscriptions bill automatically. No prorated refunds for partial months or provisioned servers.
- →Uptime & SLA: We aim for 99.9% uptime. If we miss it, our sole remedy is providing service credits to your account.
- →Your Code, Your Liability: We provide development tools. You are entirely responsible for the security, legality, and compliance of the applications you build and host with them.
- →B2B Data: If you process client data through our platforms, you agree to our Data Processing Agreement.
1. Acceptance of Terms
By accessing or using Illumaze's website, web hosting, domain registration, business management modules, visual development platforms, or APIs (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). You must be the age of legal majority in your jurisdiction to use our Services.
2. Acceptable Use and Resource Abuse
You agree to use our Services only for lawful purposes. Prohibited activities include hosting copyrighted material without authorization, deploying malicious code, or initiating denial-of-service (DDoS) attacks.
Fair Use Policy: Services advertised as "unmetered" or "unlimited" are subject to fair use. You may not utilize system resources (including CPU, RAM, or network bandwidth) in a manner that degrades the performance of the Illumaze ecosystem for other tenants. Illumaze reserves the right to throttle, suspend, or terminate accounts that aggressively consume shared resources or bypass API rate limits.
3. Development Tools and Code Liability
Illumaze provides visual development platforms and application infrastructure tools. You acknowledge that Illumaze acts solely as the provider of these building blocks.
Your Responsibility: You are strictly and solely responsible for the architecture, security, compliance, and legality of any applications, platforms, or code you build, export, or host using our Services. Illumaze expressly disclaims any liability for data breaches, vulnerabilities, or legal violations arising from applications developed by you using our tools.
4. Data Processing Agreement (DPA)
If you use our Services (such as our business management or HR modules) to process the personal data of your own clients, employees, or end-users, Illumaze acts as a Data Processor on your behalf under UK GDPR. By using these Services, you agree to the terms outlined in our Data Processing Agreement, which forms an integral part of these Terms.
5. Service Level Agreement (SLA)
Illumaze strives to maintain a 99.9% network and service uptime. In the event that we fail to meet this guarantee in a given calendar month, your sole and exclusive remedy shall be to request a service credit applied to your next billing cycle. Service credits are calculated as a percentage of your monthly fee, proportional to the downtime. This SLA does not apply to downtime caused by scheduled maintenance, your custom code, third-party software, or circumstances beyond our reasonable control (Force Majeure).
6. Payments, Subscriptions, and Taxes
All services are billed on a recurring basis. By adding a payment method, you authorize automatic charges. Failure to pay within the designated grace period will result in service suspension. We do not offer refunds, prorated or otherwise, for active subscriptions or provisioned infrastructure (such as servers or domains) unless explicitly required by law.
7. Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis. Illumaze explicitly disclaims all warranties, express or implied, including the implied warranties of merchantability and fitness for a particular purpose. We make no warranty that the services will be uninterrupted, entirely secure, or free from data loss.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Illumaze shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or business interruption, resulting from your use of the Services. In no event shall Illumaze's total liability exceed the amount you paid to us in the three (3) months preceding the event giving rise to the liability.
9. Indemnification
You agree to defend, indemnify, and hold harmless Illumaze, its employees, contractors, and directors from any claims, damages, obligations, losses, or expenses (including attorney's fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.